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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Esquibel

July 28, 2026

5  out of  5
rating by Eric Esquibel
"Taylor made the process of switching insurance companies a breeze. The rates are fantastic. Highly recommended. Thank you Taylor!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Jose Mulford

July 23, 2026

5  out of  5
rating by Jose Mulford
"We have been with this agency since it started in 2013 and have since then moved all our assets to this State Farm agency for coverage. Over these years all our expectations have been exceeded. Excellent and proficient personnel in the office and never any delay in being able to talk about our needs and making time for us……Thank you Taylor!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Topeka. "
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Isaiah Wilson

July 22, 2026

5  out of  5
rating by Isaiah Wilson
"Taylor was amazing! I recently obtained both homeowners & auto insurance through State Farm. Taylor made the process incredibly smooth and easy."
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Brittney

February 12, 2026

5  out of  5
rating by Brittney
"I’ve really enjoyed working with this company and especially Taylor. She was great at communicating and went through so many hoops to make sure my coverage was in tact as we purchased our first home. Absolutely thankful for her!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Brandon Aldridge’s Team here in Topeka . "
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Erika Workman

February 10, 2026

5  out of  5
rating by Erika Workman
"Taylor was amazing and very pleasant to work with!"
We responded:
"Wow, thank you for the 5-star review, Erika! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Bob Nickoley

January 2, 2026

5  out of  5
rating by Bob Nickoley
"Taylor is great to workwith, always so helpful and pleasant"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team provided such a helpful and pleasant experience. We'll be sure to pass along your compliment to Taylor!"
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Miller Scheef

November 4, 2025

5  out of  5
rating by Miller Scheef
"Taylor and the team are AMAZING! They were able to get my account and payment set up for me while I was at work and that really relieved some stress. Easy to communicate with and quick to respond!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team could assist you quickly and make the process easy while you were at work. Providing stress-free and responsive service is our top priority. If you need anything else, don’t hesitate to reach out!"
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Judy Harrison

October 1, 2025

5  out of  5
rating by Judy Harrison
"The Brandon Aldridge team is the best! I was recently involved in an auto accident. The process of reporting the accident has been easy, stress free and smooth. I filed the claim from the app. Within a day I was contacted by a claims specialist and Taylor. They were both very empathetic, informative and thorough about next steps. I have every confidence that this claim is being handled with the utmost professionalism and will be resolved quickly! A BIG thank you to the team for expeditiously talking care of me. If I could give a rating of 10 I would without hesitation! 😃"
We responded:
"Thank you so much for your kind words and detailed feedback! We’re truly grateful to hear that Taylor and our team could make the claims process easy and stress-free for you during such a challenging time. Providing empathetic and thorough support is our top priority, and it’s wonderful to know you felt well cared for every step of the way. If you ever need anything else, please don’t hesitate to reach out. Thanks again for choosing the Brandon Aldridge team and for your glowing recommendation!"
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Valdana Hayes

September 20, 2025

5  out of  5
rating by Valdana Hayes
"I recently reached out for assistance (with a time sensitive request) and found Taylor to be prompt, knowledgeable and very professional. Taylor tuned into my exact need and within minutes my request was completed. Based on this experience, I recommend this agency whole heartedly."
We responded:
"Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that Taylor was able to assist you promptly and professionally, especially with your time-sensitive request. Your recommendation means a lot to us, and we're glad we could meet your needs quickly and effectively. Please don't hesitate to reach out if you need anything else in the future!"
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Janet Johnson

April 15, 2025

5  out of  5
rating by Janet Johnson
"Just finished getting my home & vehicle insurance set up with Brandon Aldridge's SF office. We had a fantastic experience with Taylor Ritz. She had quotes for me immediately, answered many questions with obvious knowledge and understandable explanations. Their office saved us a substantial amount on insurance for the year. Very pleased."
We responded:
"Thank you for sharing your positive experience! We're delighted to hear that our team provided you with prompt quotes, clear answers, and expert guidance throughout your insurance setup. It's wonderful that we could help you save a substantial amount on your home and vehicle insurance. We appreciate your trust in Brandon Aldridge’s SF office and look forward to assisting you again in the future!"
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Amy Dubach

April 15, 2025

5  out of  5
rating by Amy Dubach
"Taylor is awesome!! She will go to bat for you - and you'll always have a cheerleader in your corner. She is prompt with replies, friendly, and knows her job in-and-out. I was given competitive rates and great customer service - would totally recommend! :-)"
We responded:
"Wow, thank you for the 5-star review, Erika! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! "
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J Sneed

April 9, 2025

5  out of  5
rating by J Sneed
"Absolutely love this agency! Customer service is top notch here!"
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bryce farley

April 6, 2025

5  out of  5
rating by bryce farley
"Taylor does an excellent job with her customer service."
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Tracye Scheidegger

April 3, 2025

5  out of  5
rating by Tracye Scheidegger
"Taylor Ritz has been such a pleasure to work with at State Farm. She is always very friendly, helpful. & prompt to respond. I highly recommend Taylor and State Farm for your insurance needs!!"
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Isaiah Cameron

April 2, 2025

1  out of  5
rating by Isaiah Cameron
"Worst customer service EVER. Taylor Ritz is unprofessional and incompetent. Anytime I called with questions about my account I was met with complete attitude. Her solution would be that I find another agent and she has said that to me a couple times. They have also made so many mistakes on my policy that have cost me a lot of money. Stay clear of this branch."
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Holly Torrez

November 26, 2024

5  out of  5
rating by Holly Torrez
"Brandon provides exceptional customer service with a strong attention to detail. He is always prompt in sharing helpful information on all things insurance, ensuring his clients are well-informed. Brandon treats his customers like family, making each one feel valued rather than just a number."
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William Mohr

November 25, 2024

5  out of  5
rating by William Mohr
"Great experience!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Cara Coppedge

October 31, 2024

5  out of  5
rating by Cara Coppedge
"State Farm and especially Taylor R. Is amazing. She is so wonderful to work with. Thank you so much!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Destney Williams

October 29, 2024

5  out of  5
rating by Destney Williams
"I just wanted to say thank you to Taylor who I spoke with Today she did a great job and she saved me a lot of money and she was very nice and patient with me as well my name is Destney Williams and again I appreciate you thank you for all your hard work"
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Leon Rupert

August 21, 2024

5  out of  5
rating by Leon Rupert
"I am sorry I don't remember thier names but you're other agent in the front office and youre receptionist are 2 exceptional people. They both bend over backwards to ensure me as a customer are happy. I have never ever been disappointed coming in there. They are awesome. The lady in the front office did a superb job today helping me to reconfigure my insurance. They insure I will return. Thank you"
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Melissa Wangemann

March 2, 2024

5  out of  5
rating by Melissa Wangemann
"Taylor was well informed and fun to work with in reviewing our insurance coverage."
We responded:
"Thank you for your feedback, Melissa! It's fantastic to hear Taylor provided a great mix of professionalism and fun during your insurance review. We aim to make each interaction informative and enjoyable. We appreciate your choice to work with us and look forward to serving you in the future! - Brandon"
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Sherell Jackson

February 29, 2024

1  out of  5
rating by Sherell Jackson
"The absolute worse! I am being overcharged for the month of March due to a system change on their end, underwriting being behind, my vehicle being totaled out ( not at fault), and getting a new vehicle !!! 404 FREAKING DOLLARS??? ARE YOU KIDDING ME????? Sends me a breakdown of the bill FINALLY and it makes no sense!!!! NONE!!!! Oh and don't waste your breath asking to speak to the billing department because you will NOT be transferred!! (This is by design) The only department that can BETTER explain AND/OR CORRECT IT!!! The SECOND I find someone else I am getting RID of STATE FARM!!! They don't care about me , only my 404.00!!!"
We responded:
"We are genuinely sorry to hear about your frustration with your recent experience. We take your feedback seriously. Please feel free to reach out to us, as we are committed to making sure that your concerns are thoroughly heard. - Brandon "
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Victoria Munoz

December 7, 2023

5  out of  5
rating by Victoria Munoz
"Super easy and friendly! Glad I switched!"
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Earlene Snook

December 6, 2023

5  out of  5
rating by Earlene Snook
"Brandon and his crew is the best. I highly recommend them"
We responded:
"Thank you, Earlene, for sharing your wonderful review! We sincerely appreciate your recommendation of our State Farm team. We’re happy to have you as our Good Neighbor! – Brandon "
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BlackWater Betta

July 26, 2023

5  out of  5
rating by BlackWater Betta
"The staff are absolutely amazing. They dont try to over sell you. They take the time to understand what is important to you and your family, then find the best policy that will cover all that is important to you. Home, life, auto...they got you. Taylor and Tamara are the absolute best 💯"
We responded:
"Thank you so much for this amazing 5-star review! We understand that taking the time to listen is the foundation of any strong relationship, and Taylor and Tamara are some of the best at that! I am glad you had a positive experience with our office, have a great rest of your summer! - Brandon"